FAQs
When will my order arrive?
Orders typically arrive within 5-10 business days after dispatch, though this may vary depending on your location.
Most orders are dispatched within 1–2 business days. You’ll receive a tracking number as soon as it ships.
How do I track my order?
You’ll receive a tracking number by email as soon as your order ships. You can use that to follow your delivery, or simply visit our Order Tracking page from the main menu — just enter your order number and email address.
If you haven’t received your tracking email within 5 business days of placing your order, please check your junk/spam folder. Still can't find it? Just contact us and we’ll be happy to help.
Likewise, if it’s been over a week since you placed your order and it’s not appearing on our tracking page, please get in touch so we can investigate.
Please see our shipping policy for more information.
What’s your return policy?
We offer a 30-day guarantee. If you’re not satisfied with your purchase, reach out to us and we’ll make it right - no questions asked.
Do you offer international shipping?
Yes! We ship worldwide.
How do I contact customer support?
Use the contact form below. Please allow 24–48 business hours for a response from our support team.
Still Need Help?
Don't worry. Just fill out the form below and we’ll get back to you as soon as possible.
